Date: 19 May
Gaur City Township, A dream, A hope of our own house by a hard earner Buyer. Big Hording all across the NCR, even out of NCR. Great We too were impressed and bought our flats,2BHK, 3 BHK & 4 BHK.
Thanks for offerning possession of most flats, We shifted here and this is our 3rd summer season.
Talking, in terms of services, You (Gaur) said, flats are being handover and parellely services are also being improved. Few realization came little late like paying EMIs of House and on top of it paying a kind of EMI amount for Electricity.
*First summer Season (2014-2015)*
-Frequent cuts of electricity either from NPCL or from Gaur, just on the name of maintainence activity.
- Low supply from NPCL, caused DG genset to be up, even when electricity was supplied.
- Rented DG Gensets, Caused noise pollution, Smoke etc
- Missing 3 Phase meter installation, caused equal load distribution, while you charged as per load written in individual flat's registry/ booking form. Everyone can run Nos of ACs, if they don't have 3 phase meters.
- No proper load distribution, caused DG failures.
- Electricity Bill issues for over charging. Issues in credit of DG units
- Huge amount paid by residents to recharge their meters, because of long hours cuts from NPCL and backup from DG getsents.
- Reason from NPCL was specified that they are working to increase the power load in Gaur city township.
*Second summer Season (2015-2016)*
- Gaur added more DG gensets
- But, All issues listed in first season were still present
*Third summer season (Currrent Season) (2016-2017)*
- More DG gensets, few replaced, installed
- But, All issues listed in first season were still present
We Gaur City Residents are in dilemma that are we living in urban area? or in village, if so, why to pay huge amount for electricity? If it's (township) outskirts of NCR, then too, we have the rights to get supplied electricity at 24×7, But why to avail such a pathetic service from a private company (NPCL) and knowing the fact that GNIDA is partner of it.
Please see attached this year Complaint made by Gaur and Report given by NPCL.
Hence; we (more than 35 thousands flats) are requesting you to lookup this matter urgently. In case of no action and improvements in next two weeks, Citizens will use thier rights to do mass protest.
Thanks
Date: 15 May
In Noida extn Greater Noida West, Gaursons builder built hi tech Gaur city 1 & 2 a huge township having many avenues.Builder claims around 50000 families capacity total,15000 families almost shifted so far in last year since 2015.
We have mostly all required facilities in this township but the when it comes to fullfilling basic needs of common man in daily life,it is far behind of what was commited with every buyer flat owner while purchase in this hi-tech township.
All people are mainly suffering from daily electricity issue either Npcl daily day night long power cut/ frequent voltage flucation through npcl and gaur incapable setup power distribution system and daily maintenance related issues adds on over these.
GAUR CITY ITS OWN ISSUES:
1.High Maintenence chagres per flat is varying between 2500-4500 per month as per flat size. Includes at least 500+ fix power charges and at least 345 per kva power backup.
2.Where this amount gets spend, zero transparency on it.No audit like such thing in place by flat owners representatives and no other audit.
3.Fixed power charges 100 rs per kva which is much more govt decided charges.Higher Power back up charges 16 rs per unit.
4.Common single meter to deduct Maintenence and electricity charges,no transparent bill.
5.Daily frequent power down and flucation due to required permissible power load supply distribution system not in place.Required 33kva sub station as per no of flats power load,should be at before possesion starts.Now after 2 yrs of possession situation is same.Gaur promised its installation in till Dec 2016 in.Still no sub station till date.
6.Gaur builder took already at least 5kva per flat power load charges (15000 rs per kva) while possession time.So he took money for all Required power load but did not setup required power load 33kva substation even after 2 yrs of possession.only 11kva power load system in place.Result in more fluctuations,more power cut even on external npcl supply,more on off power back up which turns to mental torture,incomplete sleep,all appliances like led,ac,fridge etc may be burst sooner or later.
7.Due to this incomplete power system most of the time Npcl power supply is coming won't be sufficient and it trips the whole avenue power then supply is provided by generator power backup with 16 rs per unit rate.Double attack on common man pocket.
8.Assigned Maintenence team managers dont do any work proactively.After many complaints and meetings with them they just give false assurance every time for most of the things.And time passess one by days,months and year.
Daily lift issue,parking issue,no transparent billing of monthly charges,high maintenance and power backup charges,hard water to drink and bath and other usage and many more...
NPCL POWER SUPPLY TO GAUR CITY ISSUES:
9.NPCL Noida supply power to Gaur city,being a private company instead of providing good service,it's giving pathetic power supply service to us as well other area citizens.
Officers number are either wrong on npcl site or they are not reachable, customer is worst,dont listen and response completely,cuts calls in middle.
10.As at least 5 kva power load is mandatory from Gaur builder with flat purchase.As per 100 rs per kva fixed chagres with respect to no of occupied flats in Gaur city around 5000 as of now..it comes 5*100*5000= 25,00,000 (at least 25 lakh goes to Npcl alone from Gaur city 1 as fixed charges per month)
In Reverse we are getting unplanned daily day and night power cut which npcl calls it load shading..specially in night from 10 pm around till 2 or 3 pm on average basis.
11.Even after order of up cm Yogi ji for uninterrupted power supply in Noida like cities,Npcl does not full fill those orders.
NPCL doesn't bother about even such power supply to us.
Here in Gaur city electricity situation is much worst due to Npcl & Gaur week incomplete power distribution system (in comparison to near by villages where uppcl supply power,they are more happy in CM Yogi Ji ministry)
Everyone is praising in Ghaziabad Noida where Uppcl supply power due to CM Yogi tight instructions on power supply,while we are facing daily mental and physical torture even spending on thousands of rupees on just Maintenence and electricity in Gaur city.
We all request all of you to take appropriate step and action so that we can live peacefully with all these required basis necessities.
Thanks & Regards
Common man living in Hi Tech Gaur City
